BUCKHANNON — AT&T has confirmed an issue is affecting customers in Upshur County, but the company would not say specifically what the problem is or when it might be fixed.
In recent weeks, AT&T customers have taken to social media to complain about slow or nonexistent data service in Buckhannon.
The Record Delta contacted the wireless company Friday to inquire about the problems and received a short response from AT&T.
“Some wireless customers in the Buckhannon area may be experiencing issues with their service,” communications manager Natalie Turner wrote in an email. “Technicians are engaged and working as quickly as possible to resolve the issue.”
When asked specifically whether the issue was related to a tower or if AT&T had an ETA when the issues might be resolved, the company was mum.
“We don’t have any additional info to share at this time,” Turner said.